Carol Mestern is one of the most amazing speech and language therapists I know. Her family centred approach really helped me in continuing therapy at home. Together we helped Kai develop his auditory, speech and language skills. Kai started therapy with Carol in 2011 and graduated in 2016! She also assisted me with my niece who needed therapy in 2015. She is absolutely amazing - she introduced me to parent advocacy!

Natalie Buttress has been looking after my son's hearing since 2013. A referral from a friend in the States, I never expected her to take my son on as a pro-bono client in 2013. She has been absolutely amazing in guiding me as a parent while monitoring Kai's hearing. In 2015 she also assisted my dad with his progressive hearing loss, fitting him with better suited hearing aids, donated by one of her clients.

As a parent I am eternally grateful for the guidance and support received from Ben Truter at the Neurodiversity Centre where Kai was diagnosed as being on the Autism Spectrum (Asperger's Syndrome). He helped me find my perfect puzzle piece, and with his guidance and support, we are slowly learning to understand my evolutionary child, the boy who attracts the most amazing people into our lives.

In 2016, I enquired about a personal FM system for my son. Unfortunately the one we had in mind wasn't compatible with my son's hearing aids. They then rocked our world by DONATING a brand new pair of hearing aids to Kai! They also donated his first pair in 2013 before he started mainstream school. Their generosity has been unbelievable!